How We Support You

Backed from Day One

From initial training to ongoing marketing and ops support, we’ve built a bar franchise that’s simple to run, easy to scale, and backed by a team who knows what it takes to grow a successful tasting room. Whether it’s your first time in hospitality or your next big move as an entrepreneur, we’re here to help you launch strong and keep the momentum going.  

You’ll have the tools, systems, and guidance to build a Tapster that fits your community, and the support to grow with confidence. 

“The training gave me everything I needed to hit the ground running. The team didn’t just hand me a manual – they walked with me through every step.” 

— Jordan Kay, Franchise Partner, Tapster Cleveland

We Set You Up to Win

Before your first guest ever taps in, you’ll get hands-on training and personalized onboarding designed to make every step clear. We’ll cover: 

  • Tapster systems and technology 

  • Guest experience and tap wall management 

  • Inventory, staffing, and compliance 

  • Event programming and local engagement 

 You’ll walk away ready to run the room, and the business behind it. 

Today, Jordan is thriving in Lakewood—and we continue to work together weekly to elevate his marketing and streamline his operations. 

We’re With You at Every Step

As you grow, we stay close. Tapster franchise partners receive ongoing operational support, including: 

  • Regular check-ins with our ops team 

  • On-demand access to best practices and playbooks 

  • Updates as we evolve the brand and systems 

 This isn’t a “launch and leave” model. We’re here as you scale, troubleshoot, and celebrate the wins. 

Local Flavor, National Backing

You’ll get the tools and guidance to build buzz in your market from Day One: 

  • Grand opening and launch planning 

  • Access to Tapster-branded creative assets 

  • Ongoing content direction and seasonal campaign ideas 

  • Social media, digital ad, and PR support from our marketing team 

We pair national reach with local relevance, because no one knows your neighborhood like you do. 

Less Manual. More Magic.

Our technology stack is designed to simplify, not complicate. From your guest-facing Tap Cards to back-of-house reporting, everything is intuitive, integrated, and made for multi-tasking. 

You’ll use: 

  • Real-time sales and performance dashboards 

  • Inventory tools and tap insights 

  • Contactless checkout for guests 

  • Mobile-friendly reporting from anywhere 

“I’ve run bars before. Nothing compares to how streamlined this model is. It feels like the industry finally caught up with how people actually want to drink.” 

— John Howard, GM of Tapster Lexington 

“The Tapster team really listens. They’re open, fast, and focused on helping us grow the right way, not just the fast way.” 

— Aaron Appel, GM of Tapster Bellevue